Terms of Use

Last updated: 3 February 2026

These Terms of Use ("Terms") govern your access to and use of ProThink website and services. By accessing this website or engaging ProThink's services, you agree to be bound by these Terms.

If you do not agree, you must not use this website or our services.

1. About ProThink

References to "ProThink", "we", "us" or "our" refer to ProThink Consulting Pty Ltd.

2. Scope of These Terms

These Terms apply to:

• Use of ProThink website (www.prothink.com.au)
• All content, materials, and information made available on website
• Enquiries, proposals, and preliminary communications
• To the extent applicable, professional services provided by ProThink unless superseded by a separate written agreement

Where a separate written services agreement exists, that agreement prevails to the extent of any inconsistency.

3. Nature of Information on This Website

The information on this website is provided for general informational purposes only and does not constitute:

• Professional advice
• Engineering advice
• Safety certification
• Legal, regulatory, or compliance advice

You must not rely on website content as a substitute for formal professional advice tailored to your specific project.

4. Professional Services

4.1 Engagement

ProThink provides professional consulting services including systems engineering, safety assurance, risk management, and related services.

Services are only provided when:

• A formal proposal or agreement is accepted; and
• Commercial terms, scope, deliverables, and limitations are agreed in writing.

4.2 Standard of Care

ProThink performs services with due care, skill, and diligence consistent with Australian industry standards applicable at time of service.

5. No Guarantee of Outcomes

While ProThink applies recognised methodologies and professional expertise, no guarantee is given that:

• Regulatory approvals will be obtained
• Authorities will accept deliverables
• Projects will achieve specific outcomes, timeframes, or certifications

Regulatory decisions remain the responsibility of relevant authority.

6. Client Responsibilities

You agree to:

• Provide accurate, complete, and timely information
• Ensure information supplied is lawful and correct
• Use ProThink deliverables only for their intended purpose
• Not rely on deliverables outside their stated scope or assumptions

ProThink is not responsible for errors resulting from inaccurate or incomplete client information.

7. Intellectual Property

7.1 Website Content

All content on this website, including text, graphics, logos, methodologies, and branding, is owned by or licensed to ProThink and protected by Australian and international intellectual property laws.

You may:

• View and download content for personal, non-commercial use only

You must not:

• Reproduce, modify, distribute, or exploit content without written consent

7.2 Project Deliverables

Unless otherwise agreed in writing:

• Intellectual property in methodologies, tools, and templates remains with ProThink
• Clients receive a non-exclusive licence to use deliverables for the agreed project purpose only

8. Confidentiality

ProThink will treat client information as confidential and will not disclose it except:

• As required by law
• With client consent
• To professional advisers or subcontractors under confidentiality obligations

Clients must also maintain confidentiality of ProThink's proprietary information.

9. Limitation of Liability

To the maximum extent permitted by law:

• ProThink excludes all implied warranties except those required under Australian Consumer Law
• ProThink is not liable for indirect, consequential, or economic loss, including loss of profit, opportunity, or reputation
• ProThink's total liability is limited to the fees paid for the relevant services

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law.

10. Australian Consumer Law

If you are a consumer under Australian Consumer Law, you are entitled to statutory guarantees that cannot be excluded.

These Terms operate subject to those rights.

11. Third-Party Links

This website may contain links to third-party websites. ProThink:

• Does not control those websites
• Is not responsible for their content, security, or privacy practices
• Does not endorse third-party services

Access third-party sites at your own risk.

12. Security and Website Use

You must not:

• Interfere with website operation
• Introduce malware or malicious code
• Attempt unauthorised access to systems

ProThink may suspend or restrict access where misuse is detected.

13. Privacy

Personal information is handled in accordance with Privacy Act 1988 (Cth) and ProThink's Privacy Policy, available on this website.

14. Amendments

ProThink may update these Terms at any time.

Changes take effect when published on website.

Continued use of website constitutes acceptance of updated Terms.

15. Governing Law

These Terms are governed by laws of Queensland, Australia.

You submit to exclusive jurisdiction of the courts of Queensland.

16. Contact

For questions regarding these Terms, contact: